Privacy Policy

AT LIVE JASMIN, YOUR PRIVACY AND SECURITY ARE OUR HIGHEST PRIORITIES. WE ARE COMMITTED TO PROTECTING YOUR PERSONAL DATA AND ENSURING A DISCREET, SAFE ENVIRONMENT FOR ALL OUR MEMBERS AND PERFORMERS.

This Privacy Policy ("Policy") describes how Live Jasmin ("we," "us," "our," or "the Website") collects, uses, processes, and shares your personal information when you access or use our services. By using our Website, you consent to the data practices described in this Policy. If you do not agree with the data practices described in this Policy, you should not use our Website.

1. Information We Collect

We collect information to provide better services to all our users, from figuring out basic stuff like which language you speak, to more complex things like which performers you'll find most engaging.

1.1 Information You Provide to Us

When you create an account, purchase credits, or communicate with us, you may provide the following information:

• Account Information: When you sign up, we collect a username, password, and email address. You may also choose to provide your date of birth and gender.
• Payment Information: If you make purchases, our third-party payment processors collect your billing address and credit card information. We do not store your full credit card number on our servers.
• Profile Information: You may choose to add information to your public profile, such as a profile picture ("avatar"), bio, or interests. Please note that this information is visible to other users and Performers.
• Communications: We collect the content of messages you send to us, such as feedback, questions, and customer support requests.

1.2 Information We Collect Automatically

When you use our services, we automatically collect certain information about your device and usage:

• Device Information: We collect information about the device you use to access the Website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Log Data: Our servers automatically record information that your browser sends whenever you visit the Website ("Log Data"). This Log Data may include your IP address, browser type and settings, the date and time of your request, and how you interacted with the Website.
• Usage Data: We collect information about how you use our services, such as the pages you view, the features you use, the Performers you follow, and the time and duration of your activities.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the information we collect for various business and operational purposes, including:

2.1 Providing and Improving Services

We use your information to operate, maintain, and improve our Website and services. This includes creating and managing your account, processing transactions, verifying your identity, and providing customer support. We also use data to understand user behavior and preferences to enhance the user experience and develop new features.

2.2 Personalization

We use your information to personalize your experience, such as suggesting Performers or content that we think might interest you based on your viewing history and preferences.

2.3 Communication

We use your email address to send you important administrative messages, such as account verification emails, password reset requests, and updates to our terms and policies. We may also send you promotional emails about new features, special offers, or events, provided you have opted in to receive such communications.

2.4 Safety and Security

We use information to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our services, and promote safety and security on and off of Live Jasmin.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers act as data processors and are contractually obligated to process your data only in accordance with our instructions and for the purposes described in this Policy.

3.2 Legal Compliance

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Live Jasmin, prevent fraud, or protect the personal safety of users of the Website or the public.

3.3 Business Transfers

In the event that Live Jasmin is involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be sold or transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Data Security and Retention

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt data transmitted between your device and our servers.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and agents who need to know that information in order to process it for us.
• Regular Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6. International Data Transfers

Live Jasmin is a global platform. Your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we take appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Policy. These safeguards include implementing the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and third-party service providers.

7. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our servers immediately. If you believe that we might have any information from or about a child under 18, please contact us immediately.

8. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Website after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: Contact Support